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Refunds, Returns & Exchanges

We want you to love your purchase. If for any reason you don’t, please return it to us with your receipt within 14 days for a full refund or exchange.

Fit is important, so we encourage you to try items on your pet, but please be sure any returned item is completely unused, free of pet hair, and please include the tags and any accompanying packaging. Holiday-specific items (Halloween, Christmas, Hanukkah, Valentine’s Day or Easter) must be received before the holiday to be eligible for return or exchange. Note: items discounted 50% or more are Final Sale.

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